Refund Policy

We want you to love your purchase from Medisphere Labs. If you are not fully satisfied, please review our refund policy below.

Returns & Refund Eligibility

• We accept returns for items that arrive damaged, defective, or incorrect.

• To be eligible for a return, your item must be unused and in the same condition that you received it, with original packaging.

• Requests for returns must be made within 14 days of delivery.

Non-Returnable Items

Due to hygiene and health reasons, certain wellness and personal care items are non-returnable unless they arrive damaged or defective.

Process for Returns

1. Contact us at 📧 customerservice@medispherelabs.com with your order number and details of the issue.

2. Our customer service team will review your request and provide return instructions if applicable.

3. Once your return is received and inspected, we will notify you about your refund status.

Refunds

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please email us at 📧 customerservice@medispherelabs.com.